4 Reasons to prefer video recordings over live demos
Can you see my screen?
Topic
Communication
A collection of 11 issues
This Method of Estimating Project Timelines will save you time and make stakeholders confident in you
Plus: A trick to request for more staffing.
Hill Charts communicate work better than kanban boards
Every chunk of work has two phases: figuring things out and making things happen. But people often forget that, thinking it's all execution. A hill chart sets thing straight, visually.
My superpower is a short Time to Prose
Includes a list of examples that illustrate the benefits of this superpower, and a speculation of where it originates.
Please stop saying feedback is a gift
Stop pretending that you like everything about feedback. A gift is something that is meant to be liked. Feedback is not.
Your remote meeting superpower
You can now leave without social repercussions; don't waste this, and don't waste time.
9 Questions for 1-1s
We all know 1-1s are useful, but not everyone sees it that way. Here is a list of 9 questions that may help guide and make your next 1-1 more useful.
What is your suspicion?
Any good troubleshooter should always ask about suspected causes, because no list can realistically cover all possible scenarios
8 Hard Things about providing High Quality Customer Support
Lessons from 3 years of providing, organising, and building tools for Customer Support
To make a message stick, repeat it
We say most things just once. To make a message a signal above the noise, we need to repeat it a few more times.